Shipping & Returns
We currently offer shipping to customers in England, Scotland, Wales and Northern Ireland only.
If you have any issues with your order or would like to return your items within 14 days from the date of delivery, please email firstname.lastname@example.org for advice on next steps. Following the return of items in good condition, we will issue a refund within 7 days of receiving your order back.
To be eligible for a refund, all products must be unopened and in the same condition that you received them. Unfortunately, we can only cover shipping costs if there is a problem with your order. Should this be the case, please contact us and we will do our best to make it up to you.
In case of goods being returned to us because of a failed delivery (e.g. incorrect address provided, nobody available to accept the goods), we unfortunately need to deduct a return handling fee of £10 per parcel from your refund, which we are charged for ourselves by DPD.
This document was last updated on April 27, 2022